![]() Next, click the “Troubleshoot” button, and your computer will run a diagnostic. Select “Open Sound Settings.”Ĭlick on the Output and Input dropdown menus, and make sure your desired speaker and microphone hardware is selected. PC: Right click on the speaker icon in the bottom right corner of your screen. On the Input tab, make sure that your microphone is picking up sound by speaking - you should see this reflected in the Input level. In the "Output" and "Input" tabs, make sure the correct microphone is selected and make sure it is not muted. Mac: Click on the Apple icon in the top left of your screen and select "System Preferences." In the System Preferences screen, double click the Sound icon. Step 2: Make sure your microphone is working. Please contact your computer manufacturer’s support team. If your camera does not open or you get an error message, you may have a camera hardware issue. If the camera is working, move on to the next step! PC: Search for "Camera" in the search bar in the bottom left corner of your screen. Next, click on "Applications." Open "Photo Booth." If the camera pulls up, that means it's working! Step 1: Make sure your camera is working. My screen recording only shows my desktop.
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